Exchange and Returns Policy

Thank you for shopping with CCTV Bahria Town.
Please read our exchange and return policy carefully before making a purchase.

No Exchange or Return Policy

All sales made through our website or in-store are final.
Due to the nature of CCTV equipment, security systems, and electronic devices, we do not accept any returns, refunds, or exchanges once a product has been sold, installed, or used.

Reasons for No Returns or Exchanges

  • CCTV products are sensitive electronic devices that cannot be resold once opened or installed.
  • System configuration, wiring, and installation are customized for each client.
  • To maintain product authenticity and ensure security integrity, all items are non-returnable.

Before You Purchase

We encourage all customers to:

  • Verify product specifications and compatibility before ordering.
  • Contact our support team for guidance or a site visit if you need help choosing the right system.
  • Check your order carefully before confirming.

Warranty Support

While we don’t accept returns or exchanges, all our products come with manufacturer warranty and after-sales service as per warranty terms.
If a product is found faulty or defective under warranty, we’ll assist you with repair or replacement directly through the manufacturer.